Community Responders

Welcome Community Responders

The information in this website is intended to support you in your critical position as often the first at the scene of an emergency. This site offers access to training materials and valuable hazmat resources so that you can prepare for and safely respond in the event of a railroad hazmat incident in your community.


To ensure that our hazmat contractor partnerships are mutually rewarding, we offer two important outlets for sharing information best practices.


Build your confidence and knowledge by registering to view these BNSF hazmat training videos, produced to help you safely and effectively respond to railway hazmat incidents.

Access online training


Participate in free hazmat training in your community. BNSF is a member of Transportation Community Awareness and Emergency Response (TRANSCAER®), which provides no-cost railroad hazardous materials familiarization course for community emergency responders.

Access community training

Essential Resources

The following resources are intended to help and support Community Responders.

Hazmat equipment

BNSF has strategically staged specialized hazmat equipment across our network.

More about equipment

System Emergency Response Plan Summary

This document will walk you through the procedures you should follow in the event of a hazmat emergency.

Download (PDF)

Hazmat Commodity Flow Request

Local emergency responders and elected- or emergency-management officials can request BNSF hazmat commodity flow reports for emergency response planning.

Request Report

AskRail Mobile App

This invitation-only app provides immediate access to accurate, real-time data about each railcar on a train.

Request AskRail Access

News & Updates

8:00 am

2018 National TRANSCAER® Achievement Award

BNSF was recently honored with the 2018 Transportation Community Awareness and Emergency Response (TRANSCAER®) National Achievement Award for the company’s outreach efforts to help communities prepare for and respond to possible hazardous material incidents. This is the 19​th National Achievement Award BNSF has received from TRANSCAER®.

3:25 pm

Ask 3 Critical Questions Before Fouling the Track

3:14 pm

BNSF Successfully Completed Our California OSPR Drill and Equipment Deployment

BNSF successfully completed our 2018 California OSPR table top exercise and equipment deployment in Westwood, CA utilizing our California Oil Spill Contingency Plan and Geographical Response Plans.   This exercise demonstrated the capability of industry and agencies to work together to minimize and mitigate the impacts of a potential oil spill.  Thank you to our National Incident Management Team Members, Contractors, Hamilton Branch Fire Department, OSPR and EPA participants and evaluators that made this drill and exercise a success.